Privacy Policy

This Privacy Policy explains how REDRIVERONE TEXAS LLC ("RedRiver," "we," "us," or "our") collects, uses, shares, and stores information when you use the RedRiver storefront. The platform is designed to help renters explore towns, compare neighborhoods, save listings, request tours, and connect with advisors.

1. Information We Collect

Information You Provide

We collect information you choose to submit when you:

• sign in with Google
• save listings or use account features
• send an advisor request, inquiry, or tour request
• record and upload an optional voice message
• email us for support, privacy, legal, or partnership questions

This may include your name, verified email address, phone number, town or property preferences, message contents, preferred tour details, and any audio recording you choose to upload.

Information Collected Automatically

When you use the storefront, we may automatically collect technical and usage information such as your IP address, browser type, device information, referring page, pages viewed, and approximate timestamps of activity.

Google Account Information

If you sign in with Google, we receive the basic profile information that Google makes available for authentication, such as your name and verified email address. We do not receive or store your Google password.

Browser Storage

The storefront uses browser storage to support sign-in and remember basic preferences. At present, this includes local storage for an authentication token and a theme preference. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• operate, maintain, and secure the storefront
• authenticate your account and support saved-listing features
• show relevant listings based on the towns, filters, and search paths you use
• respond to inquiries, tour requests, advisor requests, and other messages
• route listing-specific requests to the relevant property team when appropriate
• review optional audio submissions you send through the platform
• improve reliability, user experience, and abuse prevention
• comply with legal obligations and enforce our terms

3. Sharing Your Information

We may share information in the following situations:

• Property contacts and partners when you request information or a tour for a specific listing
• Service providers that help us run the platform, such as hosting, cloud storage, email delivery, and authentication tools
• Legal or compliance purposes when disclosure is required by law or reasonably necessary to protect users, our business, or our rights

We do not sell your personal information.

4. Data Storage and Retention

We retain information for as long as reasonably necessary to operate the service, support your account, respond to requests, maintain records, and meet legal or security obligations. Retention periods vary based on the type of information involved.

5. Security

We use reasonable technical and organizational measures to protect information in our systems. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also clear local browser storage or log out of your account at any time.

To make a privacy request, email hi@redriver.one and use a subject line such as "Privacy Request" so we can route it correctly.

7. Third-Party Links and Services

The storefront may link to third-party sites or rely on third-party services such as Google sign-in. Those services operate under their own terms and privacy policies, which we encourage you to review directly.

8. Children's Privacy

The storefront is intended for adults searching for housing. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date.

10. Contact

If you have questions about this Privacy Policy, contact us at:

• Email: hi@redriver.one
• Mailing address: REDRIVERONE TEXAS LLC, 3405 LANTZ CIR, PLANO, TX 75025